Return & Refund Policy

At Paw Perfect, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must:

• Be unused and in its original condition

• Be in its original packaging

• Include proof of purchase

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery with photos of the item and packaging.

Upon review, we will offer a replacement or full refund at no additional cost.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

The following items cannot be returned:

• Used products

• Gift cards

• Items damaged through misuse

• Clearance or final sale items

Order Cancellations

Orders may be canceled within 12 hours of purchase. Once an order has been processed or shipped, it can no longer be canceled.

Contact Us

For questions regarding returns or refunds, please contact us at:

Email: pawperfect993@gmail.com